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Success Stories

"I completed my certificate IV in Animal Grooming through Heiniger’s Recognised Prior Learning (RPL) program, it was a great opportunity to test my knowledge and brush up on a few things while getting certified. Julie was a fantastic support contact during the completion of my certification. Always available and always highly responsive whenever I had a question. Since completing my certificate IV I have opened my own grooming academy, encouraged my current staff to get certified and helped them work towards completing their own certification."


- Tiarne Perkiss

"I am writing to say that without the support and the wonderful curriculum I would have thrown the towel in. I am a mature aged lady that wanted to retire from full time work but still needed a income. I love dogs and have shown quite a few in my time. I wanted to also do something that I love. This seemed a dream, that I did not think I could achieve. The course was hard and challenged me. But it was excellent to look outside my comfort zone.My instructor Julie was wonderful. She guided me through the course and gave me suggestion to help me complete all the modules."

- Margaret Roberson

"I started this course due to my decision of a career change & wanting to work with animals & to learn the right way from the beginning before I opened my mobile grooming salon. Honestly this has been the best decision I have made & I should have made this change years ago! For me Dog grooming is a very rewarding career. I have to thank my assessor for being very supportive & having a wealth of knowledge in this industry, as at that stage & to no-ones knowledge we would face three Covid-19 lockdowns for that period, which made everyday life very different & isolating. Completing this course has definitely given me the confidence to work for myself & I know I still have a lot of support if I need it!"

- Molly Ingram

"Via a Petbarn staff training initiative were given the opportunity to study a combined Certificate 111 Grooming and Animal Care course with The Heiniger Academy. Thanks especially to Julie McGrath our course instructor for sharing her industry experience, patience, and for making herself available to assist us when we needed help. The courses practical components we enjoyed and found very relevant in our workplace roles. Access to the course material was easy. We completed our qualification last year!! And would recommend this course to anyone with a passion for animals and grooming as a vocation."

- Suzanne Pearce and Cassie-Jay Randell

"I completed my Heiniger Certificate III in Animal Care in 2019 and it was the best thing for my career! It gave me the theoretical knowledge and practice testing experience I needed and took my path in a professional direction. I outgrew my small home based set up quickly after finishing my study and we opened our first commercial space mid 2021. It is early 2022, we have two staff and myself. The business is busy, fully booked in both the salon and day care with confirmed bookings up to three months in advance. It all started with Heiniger Academy, a big leap of faith and a dream! It is exciting and I'm looking at adding my staff to the Heiniger training program as well so they have the same confidence in their work. Practice training is good but knowledge is gold and takes you that next step!"

- Lara Murray (Cocoa and Co Canberra)

"Heiniger Academy provided well rounded and nationally accredited courses, interesting and relevant modules and course materials, self-paced learning and a dedicated and supportive student liaison/ assessor (Julie) who was always available via phone and email to answer questions, whether it was weekdays or weekends! She made me feel welcome from the moment I enrolled in the course. The practical experience at a high quality grooming salon (Pawfect Style Academy) gave me experience and confidence with many different dogs. Lesley (owner/ grooming instructor) was very helpful, supportive and eager to share her knowledge. I really enjoyed the course and learned so much about dogs, dog breeds, products and all aspects of dog grooming."

- Tracey Barton

"Learning with Michelle at A Touch of Class Dog Grooming Salon was life-changing. I learnt all the hands on skills to become a dog groomer and run my own business, while Julie from Heiniger helped me through my Certificate III, gaining all the background knowledge to compliment this. Thank you for all your support."

- Christina Beecroft

"I studied with Heiniger in 2021 with no prior grooming experience, but with the intention of starting up my own home based dog grooming salon. I found the course very relevant and interesting and it covered all aspects of the industry, from the grooming to the business side. Julie was a great support. She assessed my work promptly, gave lots of encouragement and went above and beyond in supporting me when I had technical issues. The practical component was a terrific learning experience, made even richer by completing the Heiniger cert111 prior to starting my prac. I started my own home-based salon the week after I finished my training, and 3 months on, I’m grooming full time and absolutely loving it."

- Opal Pastro