ACM30122 – Certificate III in Animal Care Services (Pet Grooming)

Course Overview

Heiniger Academy offers distance learning Nationally Accredited courses and modules in the animal care and grooming industries. We work in conjunction with renowned grooming academies Australia wide who ensure that students get the practical hands-on training while we add value through the technical theory side of our courses. The practical course is generally a 4-5 week intensive course during which you’ll be assessed by a Heiniger Academy assessor to ensure you meet compliance with the course requirements.

Heiniger Academy students will learn the the correct techniques to bathe, dry and groom dogs, choosing the correct tool for the job, whilst also learning the safest ways to handle pets during the grooming process with video footage provided by industry expert as part of our online coursework. Importance is also placed on correct pattern and line work to guarantee our students are learning the best practices from the beginning.

Our course not only gives students the skills in grooming, but also covers topics such as infection control, workplace safety, animal care and welfare, first aid procedures and workplace organisation to help assist those considering starting out on their own at the end of the course.

Subjects Covered:

• Animal Handling
• Animal Care
• Animal Welfare
• Animal First Aid
• Infection Control
• Workplace health and safety
• Environmentally sustainable workplaces
• Reception training
• Correct bathing
• Brushing and drying processes
• Correct tool for the job
• Using products to enhance the groom
• Basic grooming skills from clipping to scissors

Heiniger Academy will provide your course literature and you will be assessed while you complete your practical training to ensure you meet the assessment criteria for the qualification.
Once you enrol you will have 12 months from the date of enrolment to complete the course. You will be allocated a Student Liaison who will assist with any queries you have and provide support as you go on your learning journey.

Course Delivery

The course is delivered using a blended approach of Practical within the chosen Training Centre over a 4–5-week period and Theory through an online portal.

Students must have a reliable internet connection and a computer or equivalent device. These are to be provided by the student. Material related to the course will be supplied by the RTO.

The online theory of Modules (learning materials) and Assessments are allocated to students at time of enrolment. Our students are responsible for organising their time accordingly to pass the course within 12 months from the initial enrolment date.

We strongly recommend that students complete all learning materials before beginning any assessments. Additionally, we suggest working through the non-grooming modules first, as these will provide you with essential knowledge in areas such as animal handling, workplace safety, and reception service etiquette. This approach also allows you more time to develop your grooming skills before completing the Grooming Diary.

Before applying, please consider your digital literacy skills to ensure you are comfortable with the online format.

Each student is assigned a Student Liaison Officer who is available to assist with any course-related issues or general enquiries. Additionally, a bi-monthly Q&A session is held via Microsoft Teams for students who wish to attend. Invitations are sent out two weeks in advance with all relevant details.

Units of Study

To achieve this qualification, competency must be demonstrated in:
• 17 units of competency
• 7 core units
Plus
• 10 elective units chosen by Heiniger Academy

Core Units for this pet/dog grooming course:

• ACMBEH301 Identify behaviours and interact safely with animals
• ACMGEN303 Assess welfare status of an animal
• ACMGEN304 Promote positive wellbeing for self and others in animal care workplaces
• ACMGEN309 Provide basic animal first aid
• ACMGEN315 Communicate effectively with clients and team members
• ACMINF301 Comply with infection control policies and procedures in animal care work
• ACMWHS301 Contribute to workplace health and safety processes
  

Training Centre Chosen Electives for this pet/dog grooming course:

• ACMGEN310 Provide reception services for an animal care facility
• ACMGEN311 Maintain and monitor animal health and wellbeing
• ACMGRM201 Bath, dry and brush domestic dogs
• ACMGRM303 Provide sanitary and hygiene grooms for companion animals
• ACMGRM304 Provide grooms on cross breed dogs
• ACMGRM305* Groom dogs to meet breed style and coat requirements
• ACMGRM403 Enhance companion animal coat and skin condition
• ACMSPE316 Provide general care of domestic dogs
• ACMSUS201 Participate in environmentally sustainable work practices
• BSBINS302 Organise workplace information

*this course has its own prerequisite requirements.